The voice of the customer provides invaluable insight into how your brand is perceived. Bazaarvoice allows clients to leverage this voice by creating online social communities that encourage authentic conversations about your brand. You can then amplify these conversations across a global network, allowing you to connect directly with customers. We also provide the tools that allow you to translate this user-generated content into actionable insights that drive improvements in marketing, sales, customer service, and product development.
Companies: Stop blogging like you’re Kim Kardashian